Your Privacy Matters

    Privacy Policy

    Our Privacy Promise

    We will never sell, rent, or share your personal information with third parties for marketing purposes. Your mental health data is encrypted, private, and under your control.

    Introduction

    MannSetu ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered mental wellness platform.

    Information We Collect

    Personal Information

    • •Name and email address (for account creation)
    • •Age and language preferences
    • •Student status (for discount eligibility)

    Wellness Data

    • •Conversations with Mithra AI (encrypted)
    • •Mood tracking and journal entries
    • •Voice recordings (processed and deleted after transcription)

    Technical Information

    • •Device information and IP address
    • •Usage patterns for improving service

    How We Use Your Information

    • Provide personalized mental wellness support
    • Detect crisis situations and provide resources
    • Improve our AI with anonymized data only
    • Send important service updates

    How We Protect Your Data

    Encryption

    End-to-end encryption for all conversations and 256-bit SSL for data transmission

    Storage

    Secure servers with regular security audits and strict access controls

    We Never Share Your Data

    We do NOT:

    • • Sell your personal information
    • • Share data with advertisers
    • • Use your therapy sessions for marketing

    Exceptions: We may share limited information only with your explicit consent, for emergency crisis intervention, or if legally required by court order.

    Your Rights & Control

    Access

    Request a copy of your data

    Delete

    Remove your account and data

    Export

    Download your data

    Correct

    Update your information

    To exercise these rights, email us at sattyamjain96@mannsetu.com

    Data Retention

    • • Active accounts: Data retained while account is active
    • • Deleted accounts: Permanently removed within 30 days
    • • Voice recordings: Deleted immediately after transcription
    • • Anonymized analytics: May be retained for research

    Children's Privacy

    MannSetu is not for children under 13. Users aged 13-18 should have parental consent.

    Contact Us

    Email: sattyamjain96@mannsetu.com
    Response time: Within 48 hours

    We may update this policy occasionally. Significant changes will be notified via email. Your continued use after changes means acceptance of the updated policy.

    I Understand - Get StartedView Terms of Service