Question 1

What is MannSetu?

Accepted Answer

MannSetu is an AI-powered wellness support platform designed for Indians. It provides 24/7 emotional support through our AI companion Mithra, mood tracking tools, journaling features, and community support. We offer services in Hindi and English to make mental wellness accessible to everyone.

Question 2

Is MannSetu a replacement for therapy or medical treatment?

Accepted Answer

No, MannSetu is NOT a replacement for professional mental health treatment, therapy, or medical advice. We provide wellness support tools and resources. If you are experiencing a mental health crisis or have serious mental health concerns, please consult with a qualified healthcare professional or call emergency services (112).

Question 3

Is my data safe and confidential?

Accepted Answer

Yes, your privacy is our top priority. All your conversations and personal data are encrypted end-to-end. We comply with the Indian Data Protection Act (DPDP) and international privacy standards. We never share your personal information with third parties without your explicit consent.

Question 4

What if I'm having thoughts of self-harm?

Accepted Answer

If you're having thoughts of self-harm, please reach out for immediate help. Call the 24/7 crisis helpline at 9152987821 (iCALL) or 9820466726 (AASRA). You can also call emergency services at 112. Your life matters, and help is available.

Question 5

What is Mithra AI?

Accepted Answer

Mithra is our AI wellness companion who provides 24/7 emotional support through natural conversations. Mithra uses advanced AI to understand context, emotions, and cultural nuances. You can chat with Mithra via text or voice in Hindi or English.

Question 6

How do you handle crisis situations?

Accepted Answer

Our AI is trained to recognize crisis indicators. When detected, we immediately provide crisis helpline numbers, suggest emergency contacts, and encourage seeking immediate professional help. We do not attempt to handle serious crises through AI alone.

Question 7

Is MannSetu free to use?

Accepted Answer

MannSetu offers a free tier with access to basic features including limited daily chats with Mithra, mood tracking, and journaling. Premium features are available through our Pro plan at ₹299/month.

Question 8

Who can use MannSetu?

Accepted Answer

MannSetu is designed for anyone aged 13 and above who is looking for emotional wellness support. Our platform is particularly helpful for students, working professionals, and anyone dealing with daily stress, anxiety, or seeking personal growth. Users under 18 should have parental consent.

Question 9

Can I delete my data?

Accepted Answer

Yes, you have complete control over your data. You can delete specific conversations, clear your history, or completely delete your account along with all associated data from your profile settings. Data deletion is permanent and cannot be recovered.

Question 10

Is MannSetu safe for minors?

Accepted Answer

MannSetu is designed to be safe for users aged 13 and above with parental consent. We have safety measures in place including content filtering, crisis resource prompts, and age-appropriate responses. Parents can request oversight features for minor accounts.

Question 11

Do you offer student discounts?

Accepted Answer

Yes! We offer 50% discount for students with a valid student ID. Simply verify your student status in your profile settings to activate the discount. This makes our Pro plan available at just ₹149/month.

Question 12

Which devices can I use MannSetu on?

Accepted Answer

MannSetu works on all modern devices including smartphones (iOS and Android), tablets, laptops, and desktop computers. You can access it through any web browser, and we also have mobile apps available.

Question 13

What languages does MannSetu support?

Accepted Answer

Currently, MannSetu supports Hindi and English. We are working on adding more Indian languages including Tamil, Telugu, Bengali, and Marathi to make our platform accessible to more Indians.

Question 14

Do you record or store voice conversations?

Accepted Answer

Voice conversations are processed in real-time for emotion analysis but are not permanently stored unless you explicitly choose to save them. Any saved recordings are encrypted and only accessible to you. You can delete them at any time.

Question 15

How does mood tracking work?

Accepted Answer

Our mood tracking feature allows you to log your emotional state throughout the day. You can use simple emoji selections, voice notes, or detailed entries. Over time, you'll see patterns and insights that help you understand your emotional wellness better.

How Can We Help You?

Frequently Asked Questions

What is MannSetu?General

What is MannSetu?

Is MannSetu a replacement for therapy or medical treatment?General

Is MannSetu a replacement for therapy or medical treatment?

Is my data safe and confidential?Privacy & Security

Is my data safe and confidential?

What if I'm having thoughts of self-harm?Safety

What if I'm having thoughts of self-harm?

What is Mithra AI?Features

What is Mithra AI?

How do you handle crisis situations?Safety

How do you handle crisis situations?

Is MannSetu free to use?Pricing

Is MannSetu free to use?

Who can use MannSetu?General

Who can use MannSetu?

Can I delete my data?Privacy & Security

Can I delete my data?

Is MannSetu safe for minors?Safety

Is MannSetu safe for minors?

Do you offer student discounts?Pricing

Do you offer student discounts?

Which devices can I use MannSetu on?Technical

Which devices can I use MannSetu on?

What languages does MannSetu support?General

What languages does MannSetu support?

Do you record or store voice conversations?Privacy & Security

Do you record or store voice conversations?

How does mood tracking work?Features

How does mood tracking work?

Can I cancel my subscription anytime?Pricing

Can I cancel my subscription anytime?

Do you have a mobile app?Technical

Do you have a mobile app?

How is MannSetu different from other mental health apps?General

How is MannSetu different from other mental health apps?

Do you use my data to train AI models?Privacy & Security

Do you use my data to train AI models?

Who can see my journal entries and mood data?Privacy & Security

Who can see my journal entries and mood data?

What are wellness exercises?Features

What are wellness exercises?

Can I report inappropriate content?Safety

Can I report inappropriate content?

What payment methods do you accept?Pricing

What payment methods do you accept?

Is there a limit to how much I can use MannSetu?Technical

Is there a limit to how much I can use MannSetu?

Can I share my progress with my therapist?Features

Can I share my progress with my therapist?

What qualifications does your team have?Safety

What qualifications does your team have?

Can I use MannSetu offline?Features

Can I use MannSetu offline?

What should I do if I'm experiencing technical issues?Technical

What should I do if I'm experiencing technical issues?

Need More Help?

Email Support

How Can We Help You?

Frequently Asked Questions

What is MannSetu?General

What is MannSetu?

Is MannSetu a replacement for therapy or medical treatment?General

Is MannSetu a replacement for therapy or medical treatment?

Is my data safe and confidential?Privacy & Security

Is my data safe and confidential?

What if I'm having thoughts of self-harm?Safety

What if I'm having thoughts of self-harm?

What is Mithra AI?Features

What is Mithra AI?

How do you handle crisis situations?Safety

How do you handle crisis situations?

Is MannSetu free to use?Pricing

Is MannSetu free to use?

Who can use MannSetu?General

Who can use MannSetu?

Can I delete my data?Privacy & Security

Can I delete my data?